Update for GoGuardian Beacon SMS/text messages not being received for some customers and carriers - service has been restored for a majority of our customers. We will continue to monitor performance to ensure full functionality. Thank you for your patience.
Posted May 09, 2025 - 11:12 PDT
Update
We are in ongoing communication with our service providers to resolve the issue regarding GoGuardian Beacon SMS/text messages not being received for some customers. As a reminder, email notifications are still working as expected. Thank you for your patience.
Posted May 08, 2025 - 13:49 PDT
Investigating
Beacon SMS/text messages are currently not being received in some instances. We are working with carriers to resolve the issue. Please note that email notifications are still working as expected.
Posted May 07, 2025 - 11:22 PDT
This incident affects: GoGuardian Beacon (Notifications).