All Systems Operational

About This Site

Welcome to GoGuardian's status page, where you can check in our how our systems are doing. If there are any connectivity issues or outages, they'll be posted here straight-away.

"Degraded performance" (yellow) means most systems are operational, but there may be lags or connectivity issues. "Service disruption" (red) means a particular function is experiencing a temporary outage. Rest assured though, if you see these alerts, our dev team is working hard to fix the problem as fast as possible.

You can always reach us at support@goguardian.com with any questions you might have. Thanks!

Content Filtering ? Operational
Databases Operational
Admin: Dashboard ? Operational
Teacher: Dashboard ? Operational
Teacher: Classroom Connections ? Operational
Organization Management ? Operational
Director: Dashboard Operational
Fleet: Dashboard Operational
GoGuardian Beacon Operational
Alerts Operational
Notifications ? Operational
Settings ? Operational
Dashboard Operational
Quick View ? Operational
Alert Details ? Operational
Global Search Operational
GoGuardian Admin 2.0 Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
Penalty Box Operational
Simulator Operational
Policies ? Operational
Alerts ? Operational
Theft Recovery ? Operational
YouTube Filtering Operational
GoGuardian Admin Gateway ? Operational
90 days ago
99.99 % uptime
Today
GoGuardian DNS Operational
90 days ago
99.96 % uptime
Today
GGDNS Filtering ? Operational
90 days ago
100.0 % uptime
Today
GGDNS Configuration ? Operational
90 days ago
100.0 % uptime
Today
GGDNS Reporting ? Operational
90 days ago
99.88 % uptime
Today
SIS Integrations Operational
90 days ago
100.0 % uptime
Today
Classlink Integration Operational
90 days ago
100.0 % uptime
Today
Clever Integration Operational
90 days ago
100.0 % uptime
Today
GoGuardian Parent Operational
90 days ago
99.88 % uptime
Today
GoGuardian Parent Application Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 20, 2021

No incidents reported today.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - We have resolved an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, and GoGuardian DNS traffic. Students should now appear as online with recent data. We apologize for any trouble this issue has caused.
Jan 14, 11:23 PST
Investigating - We are currently investigating an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, and GoGuardian DNS traffic. Students may not appear as online in the admin dashboard temporarily although monitoring and filtering is still working as expected. We apologize for any trouble this may cause.
Jan 14, 09:22 PST
Resolved - We have resolved an issue preventing login access the GoGuardian suite which was unavailable between approximately 9:41am and 9:46am pacific time. We apologize for any trouble caused by this issue.
Jan 14, 11:16 PST
Update - We have recovered access to logins the GoGuardian suite which was unavailable between approximately 9:41am and 9:46am pacific time. We are closely monitoring the situation. We apologize for any trouble caused by this issue.
Jan 14, 09:49 PST
Investigating - We are seeing more trouble with logins and access to the GoGuardian suite starting at approximately 9:40am pacific time. We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.
Jan 14, 09:44 PST
Monitoring - Between approximately 9:10am and 9:16am pacific time, customers may have experienced trouble logging into GoGuardian Products. Our systems have recovered from this issue and we are monitoring the situation closely. We apologize for any trouble caused by this issue.
Jan 14, 09:27 PST
Jan 13, 2021

No incidents reported.

Jan 12, 2021
Resolved - We have resolved an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, and GoGuardian DNS traffic. Students should now appear as online with recent data. We apologize for any trouble this issue has caused.
Jan 12, 16:08 PST
Investigating - We are currently investigating an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, and GoGuardian DNS traffic. Students may not appear as online in the admin dashboard temporarily although monitoring and filtering is still working as expected. We apologize for any trouble this may cause.
Jan 12, 10:07 PST
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
Resolved - GoGuardian Teacher timelines, scenes, commands, voice, and video calls as well as GoGuardian Admin/Beacon/DNS browsing history have recovered and are now functional. We apologize for any trouble caused by this issue.
Jan 7, 16:30 PST
Monitoring - GoGuardian Teacher timelines, scenes, commands, voice, and video calls as well as GoGuardian Admin/Beacon/DNS browsing history have recovered and are now functional. We are continuing to monitor the situation.
Jan 7, 13:23 PST
Investigating - We are currently investigating an issue causing GoGuardian Teacher Timelines, Scenes, Commands (lock, open tab, close tab), voice, and video calls to not work as expected. GoGuardian Admin and Beacon browsing data may also currently be delayed/missing temporarily. Apologies for any trouble this may cause.
Jan 7, 13:05 PST
Jan 6, 2021

No incidents reported.