All Systems Operational

About This Site

Welcome to GoGuardian's status page, where you can check in our how our systems are doing. If there are any connectivity issues or outages, they'll be posted here straight-away.

"Degraded performance" (yellow) means most systems are operational, but there may be lags or connectivity issues. "Service disruption" (red) means a particular function is experiencing a temporary outage. Rest assured though, if you see these alerts, our dev team is working hard to fix the problem as fast as possible.

You can always reach us at support@goguardian.com with any questions you might have. Thanks!

Content Filtering ? Operational
Databases Operational
Admin: Dashboard ? Operational
Teacher: Dashboard ? Operational
Teacher: Classroom Connections ? Operational
Organization Management ? Operational
Director: Dashboard Operational
Fleet: Dashboard Operational
GoGuardian Beacon Operational
Alerts Operational
Notifications ? Operational
Settings ? Operational
Dashboard Operational
Quick View ? Operational
Alert Details ? Operational
Global Search Operational
GoGuardian Admin 2.0 Operational
90 days ago
99.93 % uptime
Today
Dashboard Operational
Penalty Box Operational
Simulator Operational
Policies ? Operational
Alerts ? Operational
Theft Recovery ? Operational
YouTube Filtering Operational
GoGuardian Admin Gateway ? Operational
90 days ago
99.93 % uptime
Today
GoGuardian DNS Operational
90 days ago
99.97 % uptime
Today
GGDNS Filtering ? Operational
90 days ago
100.0 % uptime
Today
GGDNS Configuration ? Operational
90 days ago
99.93 % uptime
Today
GGDNS Reporting ? Operational
90 days ago
100.0 % uptime
Today
SIS Integrations Operational
90 days ago
99.75 % uptime
Today
Classlink Integration Operational
90 days ago
99.75 % uptime
Today
Clever Integration Operational
90 days ago
99.75 % uptime
Today
GoGuardian Parent Operational
90 days ago
100.0 % uptime
Today
GoGuardian Parent Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 31, 2020

No incidents reported today.

Oct 30, 2020

No incidents reported.

Oct 29, 2020
Resolved - We have made improvements to - and have eliminated several instances of queries timing out for GoGuardian Admin, Teacher, Beacon, DNS, and Parent. Accounts with significantly more data than others were primarily affected by the ongoing performance degradation since on or about 9/18/2020. Queries may still take some time to fully load sections of the admin dashboard, but they are no longer timing out. We apologize for any inconvenience caused throughout the duration of this issue.
Oct 29, 13:15 PDT
Monitoring - We have made significant improvements to our infrastructure which holds and distributes historical report data for GoGuardian Admin, GoGuardian Teacher, GoGuardian Beacon, GoGuardian DNS, and GoGuardian Parent and are seeing more consistent query performance across the board. We are continuing to make optimizations and closely monitoring performance. Thank you for your patience and apologies for any inconvenience caused over the duration of this incident.
Sep 29, 18:56 PDT
Investigating - We are currently investigating an issue causing delays and inconsistency for GoGuardian Parent data, DNS reporting data, GoGuardian Admin student history, GoGuardian Admin dashboard panels, GoGuardian Beacon browsing history, GoGuardian Teacher timelines, and GoGuardian Teacher session summary report emails. GoGuardian Admin and Teacher Filtering is fully functional and should continue to work as expected. We apologize for any trouble this may cause.
Sep 17, 13:10 PDT
Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Resolved - We have resolved an issue that occurred between 9:00 AM and 9:30 AM PDT which caused GoGuardian Teacher access, sessions, and classrooms to not load as expected. Classrooms, sessions, and history are now available. We apologize for any trouble this issue has caused.
Oct 22, 09:39 PDT
Investigating - We are currently investigating an issue that began at 9:00 AM PDT causing GoGuardian Teacher access, sessions, and classrooms to not load as expected. Classrooms, sessions, and history may be currently unavailable. We apologize for any trouble this may cause.
Oct 22, 09:15 PDT
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.