All Systems Operational

About This Site

Welcome to GoGuardian's status page, where you can check in our how our systems are doing. If there are any connectivity issues or outages, they'll be posted here straight-away.

"Degraded performance" (yellow) means most systems are operational, but there may be lags or connectivity issues. "Service disruption" (red) means a particular function is experiencing a temporary outage. Rest assured though, if you see these alerts, our dev team is working hard to fix the problem as fast as possible.

You can always reach us at support@goguardian.com with any questions you might have. Thanks!

Content Filtering   ? Operational
Databases   Operational
Admin: Dashboard   ? Operational
Teacher: Dashboard   ? Operational
Teacher: Classroom Connections   ? Operational
Organization Management   ? Operational
Director: Dashboard   Operational
Fleet: Dashboard   Operational
GoGuardian Beacon Operational
Alerts   Operational
Notifications   ? Operational
Settings   ? Operational
Dashboard   Operational
Quick View   ? Operational
Alert Details   ? Operational
Global Search   Operational
GoGuardian Admin 2.0 Operational
Dashboard   Operational
Penalty Box   Operational
Simulator   Operational
Policies   ? Operational
Alerts   ? Operational
Theft Recovery   ? Operational
YouTube Filtering   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 17, 2018
Resolved - We have identified and resolved an issue causing Smart Alerts to not load as expected. We apologize for any trouble this issue has cause.
Oct 17, 10:24 PDT
Investigating - We are currently investigating reports of smart alerts not loading as expected. We apologize for any trouble this may cause.
Oct 17, 10:03 PDT
Resolved - Between 5:00 a.m. and 6:15 a.m. PDT, a core service for smart alerts was unavailable. Historical monitoring (logging) and filtering for GoGuardian Admin was unaffected. Smart alerts may have been "missed" or improperly reported during this time. We have successfully identified and resolved this issue as of 6:15 PDT. We apologize for any trouble this may have caused.
Oct 17, 05:00 PDT
Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018
Resolved - We have resolved an issue causing GoGuardian Admin data to be unavailable. Thanks for your patience while we worked on a resolution and we apologize for any trouble this has caused.
Oct 5, 08:26 PDT
Monitoring - We have pushed out a hotfix to address an issue causing GoGuardian Admin data to be unavailable. Data is now available, and we are monitoring internal metrics to ensure the issue is fully resolved. Thanks for your patience while we worked on a resolution and we apologize for any trouble this has caused.
Oct 5, 07:45 PDT
Investigating - Beginning at 6:30AM pacific time, we have received reports of student browsing history availability issues in GoGuardian Admin. We are currently investigating this issue. We apologize for any trouble this may cause.
Oct 5, 07:18 PDT
Oct 4, 2018

No incidents reported.

Oct 3, 2018

No incidents reported.