All Systems Operational

About This Site

Welcome to GoGuardian's status page, where you can check in our how our systems are doing. If there are any connectivity issues or outages, they'll be posted here straight-away.

"Degraded performance" (yellow) means most systems are operational, but there may be lags or connectivity issues. "Service disruption" (red) means a particular function is experiencing a temporary outage. Rest assured though, if you see these alerts, our dev team is working hard to fix the problem as fast as possible.

You can always reach us at support@goguardian.com with any questions you might have. Thanks!

Uptime over the past 90 days. View historical uptime.
Content Filtering ? Operational
Databases Operational
Admin: Dashboard ? Operational
Teacher: Dashboard ? Operational
Teacher: Classroom Connections ? Operational
Organization Management ? Operational
Director: Dashboard Operational
Fleet: Dashboard Operational
GoGuardian Beacon Operational
Alerts Operational
Notifications ? Operational
Settings ? Operational
Dashboard Operational
Quick View ? Operational
Alert Details ? Operational
Global Search Operational
GoGuardian Admin 2.0 Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
Penalty Box Operational
Simulator Operational
Policies ? Operational
Alerts ? Operational
Theft Recovery ? Operational
YouTube Filtering Operational
GoGuardian Admin Gateway ? Operational
90 days ago
100.0 % uptime
Today
GoGuardian DNS Operational
90 days ago
100.0 % uptime
Today
GGDNS Filtering ? Operational
90 days ago
100.0 % uptime
Today
GGDNS Configuration ? Operational
90 days ago
100.0 % uptime
Today
GGDNS Reporting ? Operational
90 days ago
100.0 % uptime
Today
SIS Integrations Operational
90 days ago
100.0 % uptime
Today
Classlink Integration Operational
90 days ago
100.0 % uptime
Today
Clever Integration Operational
90 days ago
100.0 % uptime
Today
GoGuardian Parent Operational
90 days ago
100.0 % uptime
Today
GoGuardian Parent Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
GoGuardian Teacher Outage
Resolved - We have fully resolved an issue with GoGuardian Teacher causing sessions to not run as expected, which users may have experienced between approximately 8:35AM to 9:45AM Pacific Time. If you are still experiencing trouble, please reach out to our support team here: https://support.goguardian.com/s/contactsupport . Thank you for your patience.
Oct 15, 11:19 PDT
Monitoring - We have implemented a fix for an issue affecting GoGuardian Teacher from 8:35AM to 9:45AM Pacific Time and access is now restored. Our teams will continue to monitor performance to ensure full access and functionality. We apologize for any trouble caused by this issue.
Oct 15, 09:58 PDT
Investigating - We are currently investigating an issue preventing GoGuardian Teacher from working as expected, starting at approximately 8:35AM Pacific Time. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.
Oct 15, 08:51 PDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
GoGuardian Degraded Performance
Resolved - We have resolved the issue causing trouble loading specific student browsing activity within GoGuardian Admin, Teacher, and Beacon, which users may have experienced between 12:50PM and 2:05 PM Pacific Time. Service has been fully restored. We apologize for any trouble caused by this issue.
Oct 9, 15:03 PDT
Monitoring - We have implemented a fix to resolve issues related to loading activity data within GoGuardian and service has been restored for a majority of our customers. We will continue to monitor performance to ensure full functionality. We apologize for any trouble caused by this issue.
Oct 9, 14:08 PDT
Update - We are continuing to investigate this issue.
Oct 9, 13:05 PDT
Investigating - Some users may experience trouble loading specific browsing activity within GoGuardian Admin, Teacher, and Beacon starting at approximately 12:50PM Pacific Time. We are currently investigating the issue and working towards a fix. The data will be preserved and will reflect once resolved. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.
Oct 9, 13:05 PDT
GoGuardian Admin Policy Categories Degraded Performance
Resolved - We have confirmed the fix implemented to restore functionality to GoGuardian Admin category toggles has been successful. The issue occurred between at approximately 8:50 AM and 9:13 AM Pacific time. We apologize for any trouble caused by this issue.
Oct 9, 11:39 PDT
Monitoring - A fix has been implemented to restore the ability to toggle categories within policies in GoGuardian Admin. The issue occurred between at approximately 8:50 AM and 9:13 AM Pacific time. We are currently monitoring the situation as the fix does appear to have successfully restored functionality. We apologize for any trouble caused by this issue.
Oct 9, 09:16 PDT
Investigating - Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 8:50 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience
Oct 9, 09:06 PDT
Oct 8, 2024

No incidents reported.

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