GoGuardian Teacher Degraded Performance

Incident Report for GoGuardian

Resolved

We have resolved the issue causing trouble when connecting to the GoGuardian Teacher dashboard, which users may have experienced between 2:00 and 2:15 Pacific Time. Service has been fully restored. We apologize for any trouble caused by this issue.

Posted Jun 12, 2025 - 14:56 PDT

Monitoring

We have implemented a fix to resolve issues related to loading the GoGuardian Teacher dashboard and service has been restored. We will continue to monitor performance to ensure full functionality. We apologize for any trouble caused by this issue.

Posted Jun 12, 2025 - 14:20 PDT

Investigating

Some users may experience trouble connecting to GoGuardian Teacher, starting at approximately 2:00 PM Pacific Time. We are currently investigating the issue and working towards a resolution. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

Posted Jun 12, 2025 - 14:14 PDT

This incident affected: Teacher: Dashboard.