After monitoring GoGuardian Admin functionality between 12PM and 4:30PM Pacific time, we can confirm the issue has been fully resolved. The issue occurred between approximately 11:45 AM and 12:00 PM Pacific time. We apologize for any trouble caused by this issue.
Posted Oct 28, 2024 - 16:36 PDT
Monitoring
A fix has been implemented to restore the ability to toggle categories within policies in GoGuardian Admin. The issue occurred between approximately 11:45 AM and 12:00 PM Pacific time. We are currently monitoring the situation as the fix does appear to have successfully restored functionality. We apologize for any trouble caused by this issue.
Posted Oct 28, 2024 - 12:00 PDT
Investigating
Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 11:45 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience
Posted Oct 28, 2024 - 11:54 PDT
This incident affected: GoGuardian Admin 2.0 (Policies).