GoGuardian Authentication Trouble
Incident Report for GoGuardian
We have resolved an issue with our authentication service causing trouble with GoGuardian Admin and GoGuardian Teacher. Thanks so much for your patience while we worked on a resolution. We apologize for any trouble this issue has caused.
Posted 12 months ago. Aug 28, 2018 - 12:56 PDT
We are actively working to mitigate the problem. GoGuardian Admin Filtering and GoGuardian Teacher are currently functional, but we are continuing to monitor the situation.
Posted 12 months ago. Aug 28, 2018 - 09:53 PDT
We are continuing to investigate this issue.
Posted 12 months ago. Aug 28, 2018 - 09:32 PDT
We are currently investigating an issue with our primary authentication service affecting logins and access to GoGuardian Teacher, GoGuardian Admin data, and GoGuardian Admin filtering. We apologize for the trouble this may cause.
Posted 12 months ago. Aug 28, 2018 - 09:31 PDT
This incident affected: GoGuardian Admin 2.0 (Dashboard) and Content Filtering, Admin: Dashboard, Teacher: Dashboard, Teacher: Classroom Connections.