GoGuardian Admin Filtering Incident

Incident Report for GoGuardian

Resolved

On Wednesday, July 5, 2023, between 3pm PDT/6pm EDT and 5pm PDT/8pm EDT, customers using GoGuardian Admin/DNS for filtering may have experienced unintended blocked browsing activity. Domains and subdomains may have been blocked during this time when they should not have been. We apologize for any trouble caused by this issue. For any further confirmation or investigation of this issue, please contact support using the following form: https://support.goguardian.com/s/contactsupport.

Posted Jul 05, 2023 - 15:00 PDT