GoGuardian Theft Recovery Application Partial Outage
Incident Report for GoGuardian
Identified
The theft recovery application configured to automatically launch via Kiosk mode is currently unavailable and will not automatically launch when a properly configured device is placed into theft recovery. This will prevent geolocations and screenshots from being collected, and no users will be able to use devices that are placed in theft recovery. We are currently working to restore the app's functionality. We apologize for any trouble this may cause.
Posted 3 days ago. Jun 14, 2019 - 08:57 PDT
This incident affects: GoGuardian Admin 2.0 (Theft Recovery).