GoGuardian Admin Degraded Perforamnce

Incident Report for GoGuardian

Resolved

This incident has been resolved.

Posted Dec 05, 2019 - 12:04 PST

Update

We have an issue causing policies to not load as expected within the GoGuardian Admin and GoGuardian DNS dashboards starting as of approximately 12:00 PM PT. Thanks for your patience while we worked to resolve this issue.

Posted Dec 05, 2019 - 12:04 PST

Monitoring

We have pushed out a fix for and are currently monitoring an issue causing policies to not load as expected within the GoGuardian Admin and GoGuardian DNS dashboards starting as of approximately 11:10 AM PT. User filtering may be delayed in some cases. We apologize for any trouble this may cause.

Posted Dec 05, 2019 - 11:37 PST

This incident affected: GoGuardian DNS (GGDNS Configuration) and GoGuardian Admin 2.0 (Policies, YouTube Filtering).