GoGuardian Fleet Outage

Incident Report for GoGuardian

Resolved

We have deployed a fix to resolve an issue causing GoGuardian Fleet to be unresponsive and not load device information. Device information now loads as expected. We are continuing to monitor the issue. Thank you for your patience and apologies for any trouble caused by this interruption.
Posted Aug 04, 2021 - 13:28 PDT

Update

We are seeing continued trouble with loading device information in GoGuardian Fleet and are working to resolve the issue. Thank you for your patience and apologies for any trouble caused by this interruption.
Posted Aug 03, 2021 - 09:13 PDT

Monitoring

We have deployed a fix to resolve an issue causing GoGuardian Fleet to be unresponsive and not load device information. Device information now loads as expected. We are continuing to monitor the issue. Thank you for your patience and apologies for any trouble caused by this interruption.
Posted Aug 03, 2021 - 08:49 PDT

Investigating

We are currently investigating an issue beginning at approximately 8:15am PDT causing GoGuardian Fleet to not load devices as expected. We apologize for any trouble this issue may cause.
Posted Aug 03, 2021 - 08:38 PDT
This incident affected: Fleet: Dashboard.