GoGuardian Integrations Outage

Incident Report for GoGuardian

Resolved

We have successfully resolved an issue causing integrations to continuously appear as "in progress" as of 8/17/2020 at 12AM PDT. New syncs can now be initiated and previous jobs should have been processed. Thanks for your patience while we worked to resolve this issue.

Posted Aug 17, 2020 - 15:11 PDT

Investigating

We are currently investigating an issue causing integrations to continuously appear as "in progress" or failing after retries as of 8/17/2020 at 12AM PDT. This may cause new changes made within your SIS within the last 24 hours to not sync with GoGuardian.

We apologize for any trouble this issue may cause.

Posted Aug 17, 2020 - 11:26 PDT

This incident affected: SIS Integrations (Classlink Integration, Clever Integration).