Admin 2.0 Single Student Report Outage

Incident Report for GoGuardian

Resolved

We have successfully resolved an issue causing single student browsing reports to not load as expected while browsing GoGuardian Admin 2.0. Thanks for your patience while we worked on a resolution and we apologize for any inconvenience this issue has caused.

Posted Jul 06, 2018 - 11:13 PDT

Investigating

We are currently investigating an issue causing single student browsing reports to not load as expected while browsing GoGuardian Admin 2.0. Data is continuing to be recorded and saved and can be accessed via the Admin Classic view portal: https://goguardian.com/account/subaccounts/summary. Thanks for your patience while we work on a resolution and we apologize for any inconvenience this issue may cause.

Posted Jul 06, 2018 - 10:52 PDT

This incident affected: Admin: Dashboard.