Smart Alerts Outage

Incident Report for GoGuardian

Resolved

We have resolved an issue causing Smart alerts in GoGuardian Admin to be unavailable as of 4:35 PM PST. Thanks for your patience while we worked on a fix. We apologize for the trouble this incident may have caused.

Posted Sep 13, 2018 - 17:08 PDT

Identified

We have identified and are implementing a fix for an issue causing Smart alerts in GoGuardian Admin to be unavailable as of 4:35 PM PST. Thanks for your patience while we work on a resolution.

Posted Sep 13, 2018 - 17:04 PDT

Investigating

We are currently investigating an issue causing Smart alerts in GoGuardian Admin to be unavailable as of 4:35 PM PST. Thanks for your patience while we work on a resolution. We apologize for the trouble this issue may be causing.

Posted Sep 13, 2018 - 16:55 PDT

This incident affected: GoGuardian Admin 2.0 (Alerts).