GoGuardian Teacher Classrooms Not Appearing

Incident Report for GoGuardian

Resolved

Full functionality for GoGuardian Teacher has now been restored. Classrooms should now be visible for all Teachers, and sessions should now function as intended. If you are still experiencing lingering issues from the outage, please contact GoGuardian Support.

Posted Jan 11, 2017 - 08:09 PST

Identified

Our engineers have found the issue causing classes to not appear in GoGuardian Teacher sessions at some schools. We are currently working on a full resolution. This issue does not interfere with student filtering using the GoGuardian Admin product.

Posted Jan 11, 2017 - 07:51 PST

Investigating

Our engineers are currently investigating an issue causing classes to not appear in GoGuardian Teacher sessions at some schools. This issue does not interfere with student filtering using the GoGuardian Admin product.

Posted Jan 11, 2017 - 07:34 PST