Teacher Commands Not Sending

Incident Report for GoGuardian

Resolved

Full functionality of GoGuardian Teacher Commands has been restored. If you are still experiencing issues, please contact GoGuardian Support.

Posted Mar 01, 2017 - 10:17 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 01, 2017 - 08:27 PST

Investigating

Our engineers are currently investigating an issue causing GoGuardian Teacher Commands to not function in GoGuardian Teacher sessions at some schools. This issue does not interfere with the live screen viewing of the GoGuardian Teacher product.

Posted Mar 01, 2017 - 07:11 PST