tag:status.goguardian.com,2005:/historyGoGuardian Status - Incident History2024-03-28T22:23:41-07:00GoGuardiantag:status.goguardian.com,2005:Incident/203025082024-03-21T15:02:35-07:002024-03-21T15:02:35-07:00GoGuardian Classlink Integration Sync Outage<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>15:02</var> PDT</small><br><strong>Resolved</strong> - We have resolved an issue reported on 3/19/24 regarding increased reports of failing Classlink integration syncs. New syncs initialized within Organization Management should now work as expected. Thank you for your patience. We apologize for any inconvenience caused by this issue.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>09:04</var> PDT</small><br><strong>Investigating</strong> - As of 3/19/24 7:30AM PDT, we have received increased reports of failed Classlink integration syncs within Organization Management. Our team is currently working to resolve this issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience.</p>tag:status.goguardian.com,2005:Incident/199148782024-02-05T12:46:58-08:002024-02-05T12:46:58-08:00GoGuardian Beacon Degraded Performance<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>12:46</var> PST</small><br><strong>Resolved</strong> - We have fully resolved an issue with GoGuardian Beacon, which users may have experienced between approximately 11:00 and 11:15 pacific time. If you are still experiencing trouble, please reach out to our support team. Thank you for your patience.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>11:14</var> PST</small><br><strong>Monitoring</strong> - We have implemented a fix for an issue affecting GoGuardian Beacon and access is now restored. Our teams will continue to monitor performance to ensure full access and functionality. We apologize for any trouble caused by this issue.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>11:07</var> PST</small><br><strong>Investigating</strong> - We are currently investigating an issue preventing GoGuardian Beacon from working as expected. Access to beacon.goguardian.com may be currently unavailable. Testing confirms data is still being collected for alerts on the back-end in the meantime. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.</p>tag:status.goguardian.com,2005:Incident/198076202024-01-23T07:30:00-08:002024-01-23T08:17:19-08:00GoGuardian DNS Increased Latency<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>07:30</var> PST</small><br><strong>Resolved</strong> - From approximately 7:30AM PT to approximately 7:45AM PT we received reports of increased latency for GoGuardian DNS resolutions. latency has since returned to normal and the situation seems to have been resolved. Our engineers are continuing to investigate the issue.</p>tag:status.goguardian.com,2005:Incident/196157632024-01-04T14:49:44-08:002024-01-04T14:49:44-08:00GoGuardian Admin Dashboard Degraded Performance<p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>14:49</var> PST</small><br><strong>Resolved</strong> - We have fully resolved an issue with the GoGuardian Admin dashboard, which users may have experienced between approximately 5:25 and 5:45 Eastern time. If you are still experiencing trouble, please reach out to our support team. Thank you for your patience.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>14:25</var> PST</small><br><strong>Investigating</strong> - We are currently investigating an issue preventing the GoGuardian Admin dashboard from loading as expected. Access to admin.goguardian.com may be currently unavailable. Filtering and monitoring should still be functioning in-place in the meantime. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.</p>tag:status.goguardian.com,2005:Incident/193349562023-12-06T06:14:56-08:002023-12-06T06:14:56-08:00GoGuardian DNS Degraded Performance<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>06:14</var> PST</small><br><strong>Resolved</strong> - We have fully resolved an issue with GoGuardian DNS, which users may have experienced between approximately 9:45 PM and 5:45 PM Eastern Time yesterday (12/5/23). If you are still experiencing trouble, please reach out to our support team. Thank you for your patience.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>14:56</var> PST</small><br><strong>Monitoring</strong> - Between 9:45 PM and 5:45 PM Eastern Time today (12/5/23) we experienced increased reports of failed resolutions within GoGuardian DNS. We have confirmed service has returned to normal, however our team is currently working to identify and address this issue further to prevent potential future incidents. We sincerely apologize for any inconvenience caused by the interruption.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>07:16</var> PST</small><br><strong>Investigating</strong> - We are currently investigating an issue preventing GoGuardian DNS from working as expected. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.</p>tag:status.goguardian.com,2005:Incident/191117442023-11-13T14:31:28-08:002023-11-13T14:31:28-08:00GGDNS Degraded Performance<p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>14:31</var> PST</small><br><strong>Resolved</strong> - Between 3:00 PM and 3:30 PM Eastern Time today (11/13/23) we experienced increased reports of failed resolutions within GoGuardian DNS. The service has returned to normal as of 3:30PM Eastern, however our team is currently working to identify and address this issue to prevent potential future incidents. We sincerely apologize for any inconvenience caused by the interruption.</p>tag:status.goguardian.com,2005:Incident/185376482023-09-19T11:27:45-07:002023-09-19T11:27:45-07:00Organization Management Degraded Performance<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>11:27</var> PDT</small><br><strong>Resolved</strong> - During our investigation, AWS networking and latency issues have been identified as the main source of issues affecting GoGuardian products between 11:30am and 3:30pm PDT. We can now confirm service has been fully restored. We apologize for any trouble caused by this issue.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>18:42</var> PDT</small><br><strong>Monitoring</strong> - During our investigation, AWS networking and latency issues have been identified as the main source of issues affecting GoGuardian products between 11:30am and 3:30pm PDT. We are closely following the AWS service health dashboard, and we've seen positive results based on GoGuardian product functionality since about 3:30pm PDT. Most if not all users should be able to use the majority of GoGuardian products and features. We will be closely monitoring the situation and will keep you updated here with additional details. We sincerely apologize for any inconvenience.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>12:44</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>12:44</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>11:58</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>11:39</var> PDT</small><br><strong>Investigating</strong> - Some users may experience trouble loading data within GoGuardian products starting at approximately 11:30 AM PDT. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.</p>tag:status.goguardian.com,2005:Incident/184139302023-09-06T15:43:11-07:002023-09-06T15:43:11-07:00GoGuardian Admin Policy Categorization Degraded Performance<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>15:43</var> PDT</small><br><strong>Resolved</strong> - We have resolved an issue which occurred between 2:45pm PDT and 3:35pm PDT, which resulted in increased reports of trouble toggling filtering categories on/off within GoGuardian Admin. Toggling filtering categories within GoGuardian Admin should now work as expected. Thank you for your patience and we apologize for any inconvenience caused by this issue.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>15:11</var> PDT</small><br><strong>Investigating</strong> - As of approximately 2:45 PM PDT, we have seen increased reports of difficulty toggling policy categorizations within GoGuardian Admin. Our team is currently working to resolve this issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience. Filtering currently in place is not affected.</p>tag:status.goguardian.com,2005:Incident/182524502023-08-24T15:00:00-07:002023-08-24T16:16:37-07:00GoGuardian Degraded Performance<p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>Resolved</strong> - Some users may have experienced trouble loading historical browsing activity within GoGuardian Admin and GoGuardian Teacher between approximately Thursday, August 24, 2023 at about 3:00pm PST/6:00pm EST to 4:10pm PST/7:10pm EST. We sincerely apologize for any inconvenience caused by this issue.</p>tag:status.goguardian.com,2005:Incident/181545392023-08-15T12:03:21-07:002023-08-15T12:03:21-07:00Degraded Performance: GoGuardian Clever and Classlink Integration Nightly Syncs<p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>12:03</var> PDT</small><br><strong>Resolved</strong> - We have resolved an issue causing nightly automated syncs for Clever and Classlink integrations to not run as expected. Please contact GoGuardian support if you continue to experience difficulty or if your next automated sync job fails to run. Thank you for your patience while we worked to resolve this issue.</p><p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>10:36</var> PDT</small><br><strong>Investigating</strong> - Starting 8/12/23 we have observed increased reports of incomplete nightly automated syncs for Clever and Classlink integrations. Our team is currently working to investigate and resolve this issue. Manually syncing Clever or Classlink integrations via https://manage.goguardian.com/integrations can be used as a temporary workaround. Please contact GoGuardian support if you continue to experience difficulty or if your manual sync jobs fail.</p>tag:status.goguardian.com,2005:Incident/179584582023-07-25T14:03:20-07:002023-07-25T14:03:20-07:00GoGuardian Beacon Outage<p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>14:03</var> PDT</small><br><strong>Resolved</strong> - We have confirmed the issue causing GoGuardian Beacon to not load properly between 3PM and 4PM EDT (12PM-1PM PDT) has been fully resolved. We apologize for any trouble caused by this issue.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>13:08</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented in regards to the trouble loading data and activity within GoGuardian Beacon and we are monitoring the results. Service seems to have been restored in the meantime.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>12:08</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating an issue causing GoGuardian Beacon to not load as expected. Counselors and super counselors may see a blank white page when attempting to access GoGuardian Beacon. Data and alerts are still being collected and saved although currently are not available. We apologize for any trouble caused by this issue and are currently working to restore access.</p>tag:status.goguardian.com,2005:Incident/177759702023-07-05T15:00:00-07:002023-07-05T18:10:07-07:00GoGuardian Admin Filtering Incident<p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>Resolved</strong> - On Wednesday, July 5, 2023, between 3pm PDT/6pm EDT and 5pm PDT/8pm EDT, customers using GoGuardian Admin/DNS for filtering may have experienced unintended blocked browsing activity. Domains and subdomains may have been blocked during this time when they should not have been. We apologize for any trouble caused by this issue. For any further confirmation or investigation of this issue, please contact support using the following form: https://support.goguardian.com/s/contactsupport.</p>tag:status.goguardian.com,2005:Incident/172951812023-05-18T13:54:55-07:002023-05-18T13:54:55-07:00Google Categorization Issue<p><small>May <var data-var='date'>18</var>, <var data-var='time'>13:54</var> PDT</small><br><strong>Resolved</strong> - Google was accidentally categorized earlier today as adware starting 3:44 EDT resolved at 4:20 EDT (12:44PDT 1:20 PDT). This would have caused google.com as well as many other subdomains of google.com to be blocked for students and staff filtered by GoGuardian. The change was reverted and the issue should now be resolved. We apologize for the confusion this undoubtedly has been causing.<br /><br />If students are still affected, please have them enter chrome://restart in their Chrome browser force an update, and get things back up and running.</p>tag:status.goguardian.com,2005:Incident/172679602023-05-17T13:30:06-07:002023-05-17T13:30:06-07:00GoGuardian Teacher Chat Degraded Performance<p><small>May <var data-var='date'>17</var>, <var data-var='time'>13:30</var> PDT</small><br><strong>Resolved</strong> - After monitoring the situation closely for 24 hours we have not seen any continued degraded performance. We will continue to investigate and implement fixes as needed, but in the meantime the issue is resolved. We apologize for any trouble caused by this issue.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>08:52</var> PDT</small><br><strong>Monitoring</strong> - We've identified some degraded performance within our GoGuardian Teacher Chat functionality from 11:00 to 11:20AM EDT (8:00 AM to 8:20 AM PDT). We will continue to monitor the situation, and apologize for any trouble caused by this issue.</p>tag:status.goguardian.com,2005:Incident/172678622023-05-16T08:41:55-07:002023-05-16T08:41:55-07:00Smart Alerts Degraded Performance<p><small>May <var data-var='date'>16</var>, <var data-var='time'>08:41</var> PDT</small><br><strong>Resolved</strong> - We've identified and resolved some degraded performance within our GoGuardian Admin Smart Alert prediction models from 10:08 to 10:40AM EDT (7:08 AM to 7:40 AM PDT). Some alerts may have failed to generate around this time. We apologize for any difficulties or inconvenience.</p>tag:status.goguardian.com,2005:Incident/171951652023-05-09T12:44:49-07:002023-05-09T12:44:49-07:00GoGuardian Teacher Outage<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>12:44</var> PDT</small><br><strong>Resolved</strong> - The issue causing students to appear as offline has been resolved. In our investigation, there was an issue with a third-party provider's underlying service. We were able to reach out to this provider to troubleshoot and resolve the issue. Thanks so much for your patience while we worked on a resolution.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>11:33</var> PDT</small><br><strong>Monitoring</strong> - We are continuing to monitor the issue causing students to appear as offline in GoGuardian Teacher. According to our internal tests restarting sessions where this issue is present has helped to improve or resolve the issue.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>10:08</var> PDT</small><br><strong>Investigating</strong> - Starting around 1PM EDT (10am PDT), we're investigating an issue causing students to appear as offline in GoGuardian Teacher. We apologize for any trouble this may cause.</p>tag:status.goguardian.com,2005:Incident/167091642023-03-31T07:35:24-07:002023-03-31T07:35:24-07:00Organization Management Degraded Performance<p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>07:35</var> PDT</small><br><strong>Resolved</strong> - We have resolved an issue causing GoGuardian Organization Management to not load properly between approximately 9:00-9:30AM Eastern time (6:00 - 6:30AM Pacific time). We apologize for any trouble caused by this issue.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>06:29</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented in regards to the trouble loading data and activity within GoGuardian Organization Management and we are monitoring the results. Service seems to have been restored in the meantime.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>06:14</var> PDT</small><br><strong>Investigating</strong> - We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 9:00 am Eastern time (6:00 PDT). We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.</p>tag:status.goguardian.com,2005:Incident/166064392023-03-22T09:06:18-07:002023-03-22T09:06:18-07:00Organization Management Degraded Performance<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>09:06</var> PDT</small><br><strong>Resolved</strong> - We have resolved an issue causing GoGuardian Organization Management to not load properly between approximately 9:30-10:00AM Eastern time (6:30 - 7AM Pacific time). We apologize for any trouble caused by this issue.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>07:11</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented in regards to the trouble loading data and activity within GoGuardian Organization Management and we are monitoring the results. Service seems to have been restored in the meantime.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>06:40</var> PDT</small><br><strong>Investigating</strong> - We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 9:30 am Eastern time (6:30 PDT). We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.</p>tag:status.goguardian.com,2005:Incident/164817102023-03-13T16:27:45-07:002023-03-13T16:27:45-07:00GoGuardian Fleet Sync Outage<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>16:27</var> PDT</small><br><strong>Resolved</strong> - We were able to resolve the issue preventing some force syncs from working as expected.<br /><br />If you continue to experience trouble here, please reach out to support@goguardian.com. Thank you for your patience while we worked to resolve this issue and we apologize for any trouble this has caused.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>16:26</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>15:35</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating an issue in GoGuardian Fleet preventing some force syncs from working as expected. We apologize for any trouble this may cause.</p>tag:status.goguardian.com,2005:Incident/147704402022-12-09T15:14:08-08:002022-12-09T15:14:08-08:00GoGuardian Teacher Classlink Integration Outage<p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>15:14</var> PST</small><br><strong>Resolved</strong> - Classlink has pushed out a fix to resolve an issue causing students to not be properly integrated in GoGuardian Teacher classrooms via Classlink. To update and re-roster your student accounts, please have an administrator with Super User permissions proceed to https://manage.goguardian.com/integrations and click the "sync now." Success will be indicated within a few minutes and the student count should appear under "updated" and/or "integrated" rows. We apologize for any trouble caused by this issue. Please reach out to support@goguardian.com if you have any trouble re-syncing your integration.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>12:24</var> PST</small><br><strong>Identified</strong> - On Thursday December 8, 2022 ClassLink pushed out an update to Roster Server. This update has caused student information to not be properly integrated for some Classlink integrated organizations. GoGuardian Teacher classrooms created via Classlink will not have any students enrolled during this time. Classlink is working on pushing out an update by the end of the day today. If your organization does not use Classlink integrations, no functionality should be impacted by this issue. We are in communication with Classlink to stay updated on any progress made and we apologize for any trouble caused by this issue.</p>tag:status.goguardian.com,2005:Incident/126492102022-11-10T17:17:10-08:002022-11-10T17:17:10-08:00GoGuardian Scheduled Server Maintenance<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>17:17</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>12:24</var> PDT</small><br><strong>Scheduled</strong> - We will be running a scheduled maintenance on core databases on Thursday, November 10th, 2022 from 5PM to 7PM PDT. During this time, GoGuardian Admin, GoGuardian Beacon, GoGuardian Parent, and GoGuardian Teacher users will be unable to log in. Data will continue to be preserved and collected during this time, and will be available after the maintenance has been completed. Filtering and monitoring will not be affected by this maintenance. We apologize for any trouble this may cause.<br /><br />Please note: as a routine security measure, some users will be logged out and need to re-login after this maintenance window.</p>tag:status.goguardian.com,2005:Incident/113273272022-09-30T09:40:52-07:002022-09-30T09:40:52-07:00Organization Management Degraded Performance<p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>09:40</var> PDT</small><br><strong>Resolved</strong> - We have resolved an issue causing GoGuardian Organization Management to not load properly between approximately 6 am and 7 am Pacific time. We apologize for any trouble caused by this issue.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>07:27</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented in regards to the trouble loading data and activity within GoGuardian Organization Management and we are monitoring the results. Service seems to have been restored in the meantime.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>06:29</var> PDT</small><br><strong>Investigating</strong> - We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 6 am Pacific time. We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.</p>tag:status.goguardian.com,2005:Incident/108318742022-08-26T20:30:27-07:002022-08-26T20:30:27-07:00GoGuardian Scheduled Server Maintenance<p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>20:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>18:55</var> PDT</small><br><strong>Update</strong> - Our scheduled maintenance has been extended an additional 30 minutes.</p><p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>19</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>Scheduled</strong> - We will be running a scheduled maintenance on core databases on Friday, August 19th, 2022 from 6PM to 7PM PDT. During this time, the GoGuardian Admin, GoGuardian Beacon, GoGuardian Parent, and GoGuardian Teacher products may not work as expected. Most data will be preserved and collected during this time, and will be available after the maintenance has been completed. Filtering and monitoring may be interrupted during this window. We apologize for any trouble this may cause.</p>tag:status.goguardian.com,2005:Incident/109033192022-08-24T13:40:29-07:002022-08-24T13:40:29-07:00GoGuardian Admin Outage<p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>13:40</var> PDT</small><br><strong>Resolved</strong> - We have fully resolved an issue with GoGuardian Admin in which the dashboard was unavailable between approximately 12:32pm PDT / 3:32pm EDT and 12:47pm PDT/ 3:47pm EDT on August 24, 2022. Thank you for your patience while we worked to resolve this issue.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>12:49</var> PDT</small><br><strong>Monitoring</strong> - We have implemented a fix for an issue affecting GoGuardian Admin and the dashboard is now loading as expected. We are continuing to monitor performance to ensure full access/functionality. Apologies for any trouble caused by this issue.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>12:41</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating an issue causing GoGuardian Admin to not work as expected. Filtering and monitoring are still operational, but access to admin.goguardian.com may be currently unavailable. Or apologies for any trouble caused by this issue.</p>tag:status.goguardian.com,2005:Incident/108457892022-08-17T16:00:40-07:002022-08-17T16:00:40-07:00GoGuardian Beacon Server Maintenance<p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>16:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>15:30</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>07:13</var> PDT</small><br><strong>Scheduled</strong> - We will be running a scheduled maintenance on GoGuardian Beacon databases on Wednesday, August 17th, 2022 from 3:30PM to 4PM PDT. During this time, the GoGuardian Beacon product may not work as expected. Data will be preserved and collected during this time, and will be available after the maintenance has been completed. Access to GoGuardian Beacon may be unavailable during this time. We apologize for any trouble this may cause.</p>